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Our Streamlined Project Process: Designed with You in Mind

1. Reach Out: Start by contacting us through our website's contact form, phone call, text message, or email to share your design ideas and preferences.

2. Gather Information: Once we receive your inquiry, we’ll reach out to gather any additional details—such as photos, plans, or sketches—so we can evaluate the feasibility of your project.

3. Consultation: We’ll schedule a meeting to discuss your project in more detail and provide samples for you to consider, ensuring we understand your vision.

4. Price Quote: After the consultation, we’ll present you with a comprehensive price quote based on the project scope and your specific needs.

5. Approval & Contract: Once you approve the quote, we’ll draft a detailed contract that outlines the project specifics, including a 3-year limited warranty.

6. Contract Signing: We’ll send the contract securely via DropboxSign for electronic signature, making it easy and fast for you to sign without the hassle of physical mail.

7. Deposit & Confirmation: After signing, submit your deposit through the invoice we provide, with convenient payment options like credit, debit, Apple Pay, or pay by check. A copy of the signed contract will be sent to you for your records.

8. CAD Drawings (If Requested): If included in the contract, we’ll create CAD drawings for your review and approval before beginning fabrication.

9. Fabrication: Once materials are ordered, we begin fabrication of your project according to the agreed-upon specifications.

10. Scheduling Installation: Once our fabrication process is done, we will schedule an installation day(s).

11. Installation: We come and install your project with precision and attention to detail, ensuring everything is done to the agreed upon standards.

12. Final Payment & Completion: Once the installation is complete, you’ll settle the final invoice electronically via debit, credit, or Apple Pay, marking the successful completion of your project.

This pertains to most, but not all projects. If your project has special circumstances, the process may vary.

© CT Metal Railings, LLC

CT Home Improvement Contractor 0662101

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Website Disclaimer

1. External Links Disclaimer:

Our website contains links to third-party websites, including a link to a non-profit foundation we support. These external links are provided for your convenience and informational purposes only. We do not endorse, control, or take responsibility for the content, privacy practices, or accuracy of the information on any third-party websites. By clicking on these links, you leave our website and are subject to the terms and conditions of the third-party site. We recommend reviewing their privacy policies and terms of service before engaging with any linked content.

2. Fair Use Statement:

The content on this website, including but not limited to images, descriptions, product designs, and text, is intended for informational purposes only. Some content may be used under the "Fair Use" doctrine, particularly for educational or non-commercial purposes. If you believe any content on our site violates copyright law, please contact us, and we will address the matter promptly. All trademarks, service marks, and logos displayed on this website are the property of their respective owners.

3. General Liability Disclaimer:

While we strive to maintain the accuracy and completeness of the information on this website, we do not guarantee that all content is free from errors, omissions, or inaccuracies. We make no warranties regarding the functionality of the site, or the reliability of the products or services displayed. By using this website, you agree that we are not liable for any damages or losses arising from your use of the site, including any direct, indirect, incidental, or consequential damages.

4. Product Sales Disclaimer:

For the purchase of railing parts and touch-up kits through our online store, please note that all sales are final. We do not accept returns or exchanges. It is your responsibility to carefully review your order before confirming your purchase. If you receive a defective or damaged item, please contact us directly, and we will work with you to resolve the issue in accordance with our policies.

5. Privacy and Security Disclaimer:

We are committed to protecting your privacy. Personal information provided through this website is used solely for business purposes related to the services we offer, and it will not be shared with third parties without your consent, except as required by law. While we take steps to secure your information, please note that no method of online transmission or storage is 100% secure, and we cannot guarantee complete protection against unauthorized access.

6. Design and Installation Disclaimer:

While we strive to deliver high-quality architectural metals and metal railings, please be aware that the designs and products shown on this website are representations and may vary in final installation based on customer requirements, site conditions, and other factors. Final designs and installation are subject to the approval of the customer and site specifications.

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